Pluralsight - Managing Technical Professionals torrent

You've watched other companies and organizations become
supremely successful in IT service management (ITSM), and
you're wondering how your company can do the same. In this
course, ITIL Foundation: Lifecycle Phases and Processes, you ll
take the core concepts of IT service management and learn how to
apply processes within the five stages of ITIL . First
you'll delve into how these processes help deliver value to the
customer. Next, you ll discover how these processes and phases
work together to help your teams perform at top quality
Finally, you ll explore the concepts necessary to apply
functional roles within these processes. When you re finished with
this course, you'll have the skills and knowledge of the
ITIL framework and be prepared to take the ITIL Foundation