Customer Service Career - From A to Z torrent

Customer Service Career: From A to Z

https://WebToolTip.com

Published 5/2025
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 6h 26m | Size: 2.91 GB

From entry-level to leadership: everything you need to build and grow your career in customer support.

What you'll learn
Understand the career path in customer support — from agent to director — and what is expected at each level.
Identify the key responsibilities, required skills, and typical challenges of each role within a support team.
Learn practical techniques for handling difficult customers, managing negative feedback, and communicating effectively across channels.
Prepare for job applications and interviews in customer support with concrete tools and examples.

Requirements
No prior experience required. This course is designed for all levels, whether you are just starting out or already working in support.