Mb-230: Microsoft Dynamics 365 Customer Service Mastery
https://DevCourseWeb.com
Published 5/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 797.90 MB | Duration: 1h 34m
A Complete Guide to the Microsoft Dynamics 365 Customer Service Module to Ace the MB-230 Certification exam.
What you'll learn
Case Management in Detail
Knowledge Management
Service Level Agreements
Entitlements
Service Scheduling
Customizing Customer Service Module
Omni-Channel Management
Requirements
Be able to configure entities/tables in Dataverse