ManageEngine ServiceDesk Plus ITIL Best Practice& Automation
https://DevCourseWeb.com
Published 12/2024
Created by Kareem Elmorsy
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All | Genre: eLearning | Language: English + subtitle | Duration: 38 Lectures ( 4h 1m ) | Size: 2 GB
Leverage ManageEngine ServiceDesk Plus to Implement ITIL Best Practices and Automate Your IT and Business Processes
What you'll learn
Introduction to IT Service Management (ITSM) & ITIL Best Practices
Installation and Initial Setup
Incident and Request Management
Service Catalog Configuration
Change, Problem, and Release Management
Asset Management
Knowledge Base
Automations & Workflow Configurations
Integrations & APIs
Reporting and Analytics
Requirements
No required skills