Udemy - ManageEngine Servicedesk plus (ITSM) torrent

ManageEngine Servicedesk plus (ITSM)



https://DevCourseWeb.com

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 530 MB | Duration: 1h 8m

Complete IT Service Management Course

What you'll learn
Incident Management
Asset Management
Software Management
Problem Management
Change Management
Project Management
Service catalog
CMDB (Configuration Management Data Base)
ITSM solution with ITIL
Requirements
No required skills
Description
ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.

Incident Management : Manage the complete life cycle of incidents with powerful SLAs, built-in automations, and customizable workflows.