How To Leverage Trust And Give Customers What They Want
https://CourseWikia.com
Last updated 9/2020
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 279.05 MB | Duration: 0h 50m
This course shows you how to win by uncovering value, overcoming customer concerns, and giving customers what they want.
What you'll learn
Identify four ways to determine exactly what prospective clients value even when they don’t tell you.
Identify eight typical concerns a customer might have during the purchasing process.
Explore probing questions that get below the surface of what customers actually tell you about their needs.
Discover the four rungs on the trusting relationship ladder.
Discover the five steps to developing trust quickly.
Requirements
No advanced preparation or prerequisites are required for this course.