Udemy - Citrix- How to be a Citrix L1 helpdesk Champion torrent

Citrix- How to be a Citrix L1 helpdesk Champion



https://DevCourseWeb.com

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English + srt | Duration: 50 lectures (4h 50m) | Size: 1.72 GB
Learn to support end-users accessing virtual apps and desktops as part of a Citrix solution
What you'll learn:
How to support end-users connecting to Citrix Virtual Apps and Desktops through Citrix Workspace App
How to use Citrix Director to gather information and interact with user sessions
A methodology to approach user related issues to minimize time to resolution
An understanding of the Citrix Virtual Apps and Desktops solution and the role of the components
You will learn about each component focusing on common user related issues that may arise, and how to apply a methodical approach to solve them using real world

Requirements
This course requires little to no previous experience with Citrix Virtual Apps and Desktops.
This course is for Freshers or the beginners who like to Learn Citrix L1 skills and work as a Citrix Helpdesk Technician.
Knowledge about Computers and passion to work in IT.

Description
In this course, you will Learn to support end-users accessing virtual apps and desktops as part of a Citrix solution. You will learn to use Citrix Director to interact with user sessions and to capture information for solving issues or escalating to the administration team. Gain foundational knowledge about the Citrix Virtual Apps and Desktops technology and an understanding of how components interact. You will learn about each component focusing on common user related issues that may arise, and how to apply a methodical approach to solve them using real world scenarios. By the end of the course, you will be able to solve or escalate end user issues appropriately.

Topics include: